Privacy Policy

Salvatore Gourmet Cooking Platform

Last Updated: January 15, 2025

Introduction and Scope

Salvatore ("we," "our," or "us") operates the sallvatore.net website and provides gourmet cooking education services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or communicate with us.

This policy applies to all personal information collected through our website, email communications, phone calls, and in-person interactions at our LaSalle, Quebec location. By accessing our services, you acknowledge that you have read and understood this Privacy Policy and agree to our data handling practices as described herein.

We are committed to protecting your privacy in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including Quebec's Act respecting the protection of personal information in the private sector.

Information We Collect

We collect several types of information from and about users of our website and services. The information we collect helps us provide better cooking education experiences and communicate effectively with our community.

Personal Identifiers

Name, email address, phone number, mailing address, and emergency contact information for course participants.

Account Information

Username, password (encrypted), profile preferences, and communication settings.

Educational Data

Course enrollment history, completion certificates, skill assessments, and learning progress tracking.

Technical Information

IP address, browser type, device information, operating system, and website usage patterns.

We also collect information about dietary restrictions, food allergies, and culinary interests to ensure safe and personalized learning experiences. This health-related information is treated with extra care and stored securely according to applicable health information privacy regulations.

How We Use Your Information

Your personal information serves several important purposes in delivering our gourmet cooking education services. We use collected data to create meaningful learning experiences while maintaining the highest standards of privacy protection.

Delivering cooking classes and educational content tailored to your skill level and interests
Processing course registrations and managing class schedules
Communicating important updates about classes, safety protocols, and facility changes
Ensuring kitchen safety by tracking dietary restrictions and allergies
Improving our curriculum based on learning outcomes and student feedback
Providing technical support and troubleshooting website issues
Sending educational newsletters and cooking tips (with your consent)
Maintaining accurate financial records for course payments and refunds

We do not use your personal information for automated decision-making that significantly affects you. All course placements and educational recommendations involve human review to ensure appropriate matching with your goals and experience level.

Information Sharing and Disclosure

We maintain strict controls over how your personal information is shared. Salvatore does not sell, rent, or trade your personal information to third parties for marketing purposes. We only share information in specific circumstances that directly support our educational mission or fulfill legal obligations.

Service Providers: We work with trusted third-party service providers who assist with website hosting, payment processing, email communications, and class management systems. These providers are contractually required to protect your information and use it only for specified purposes.

Emergency Situations: In case of medical emergencies during cooking classes, we may share relevant health information with emergency responders, healthcare providers, or emergency contacts to ensure appropriate care.

Legal Requirements: We may disclose personal information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, ensure safety, or investigate potential violations of our terms of service.

Business Transfers: In the unlikely event that Salvatore undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction, subject to equivalent privacy protections.

Your Privacy Rights

Under Canadian privacy legislation, you have several important rights regarding your personal information. We are committed to helping you exercise these rights promptly and completely.

Access Rights

Request copies of personal information we hold about you, including details about how it's used and who it's shared with.

Correction Rights

Request corrections to inaccurate or incomplete personal information in our records.

Withdrawal of Consent

Withdraw consent for non-essential uses of your information, such as marketing communications.

Data Portability

Request your personal information in a structured, commonly used format for transfer to another service.

To exercise any of these rights, please contact our Privacy Officer using the information provided below. We will respond to your request within 30 days and may require identity verification to protect your information from unauthorized access.

Data Security and Protection

Protecting your personal information is fundamental to our operations. We implement comprehensive security measures that combine technical safeguards, administrative procedures, and physical protections to guard against unauthorized access, alteration, disclosure, or destruction of your personal information.

Our technical security measures include encrypted data transmission using SSL/TLS protocols, secure server hosting with regular security updates, encrypted storage of sensitive information, and restricted access controls with multi-factor authentication for staff accounts.

Administrative safeguards include regular privacy training for all staff members, documented data handling procedures, periodic security assessments, and incident response protocols. Physical security measures protect our servers and paper records through controlled facility access, locked filing systems, and secure disposal of outdated records.

While we maintain robust security measures, no system is completely immune to security breaches. In the unlikely event of a privacy incident, we will promptly investigate, contain the issue, and notify affected individuals and relevant authorities as required by law.

Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, meet our legal obligations, and resolve any disputes. Our retention periods vary depending on the type of information and its intended use.

Course enrollment and completion records are retained for seven years to support transcript requests and continuing education tracking. Financial transaction records are kept for seven years to meet accounting and tax requirements. Website usage data and technical logs are typically deleted after two years unless needed for ongoing security purposes.

Marketing communication preferences and newsletter subscriptions are maintained until you unsubscribe or request deletion. Emergency contact information and health-related data are kept only during active course enrollment and for one year afterward for safety follow-up purposes.

When personal information reaches the end of its retention period, we securely delete or anonymize it using industry-standard data destruction methods. You may request earlier deletion of your information, subject to our legal obligations and legitimate business needs.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website performance. Cookies are small text files stored on your device that help us recognize you during return visits.

We use essential cookies that are necessary for website functionality, including maintaining your login session, remembering items in your shopping cart, and ensuring proper navigation. These cookies cannot be disabled without significantly impacting website performance.

Analytics cookies help us understand how visitors interact with our website, which pages are most popular, and where improvements are needed. This information is collected anonymously and used solely for website optimization purposes.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit website functionality. We do not use cookies for cross-site tracking or behavioral advertising purposes.

International Data Transfers

While Salvatore operates primarily in Canada, some of our service providers may process or store data outside of Canada. When international data transfers occur, we ensure that appropriate safeguards are in place to protect your personal information according to Canadian privacy standards.

Our website hosting and email services may utilize servers located in the United States or other countries with adequate privacy protections. We select service providers based on their commitment to privacy protection and their ability to meet or exceed Canadian privacy requirements.

When your information is processed outside Canada, it may be subject to foreign privacy laws and government access requirements. We provide information about data storage locations upon request and work to minimize international transfers whenever possible.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. When significant changes are made, we will notify you through email, website announcements, or other appropriate communication methods.

Minor updates, such as clarifications or contact information changes, may be made without prior notice. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.

The effective date at the top of this policy indicates when the current version was last updated. Previous versions are available upon request for reference purposes.

Privacy Contact Information

Privacy Officer Salvatore Gourmet Cooking Platform Address: 7077 Newman Blvd, LaSalle, QC H8N 1X1 (Carrefour Angrignon – Food Court, Ground Level) Phone: +1 (450) 473-6864 Email: privacy@sallvatore.net General Information: info@sallvatore.net